What?

This website is a portal of advisory packages, solutions, tools, software, technologies, innovations, guidelines, templates, reports, training, case studies, and policies and legislation related to non-revenue water, and provides a ‘one stop shop’ for all existing solutions that can support municipalities, and organisations working with municipalities, to deal with non-revenue water.

Why?

South Africa continues to face significant non-revenue water challenges, despite various attempts to revitalise “No drop” and raise awareness about this issue. Many municipalities continue to grapple with issues relating to infrastructure maintenance, effective billing and revenue collection, accessing budgets to undertake effective maintenance, and the skills needed to hold this suite of dynamics in balance. The need to develop and refine a portfolio of tools, guidelines, and technologies to support the most optimal management of non-revenue water by municipalities, to address non-revenue water challenges, is a high priority.

Who?

Through the Water Research, Development and Innovation (RDI) Roadmap partnership between the Department of Science and Innovation (DSI) and the Water Research Commission (WRC), DSI funded consolidating the existing knowledge base relating to non-revenue water. Organisations and partners collectively tackling the non-revenue water challenge include: Department of Water and Sanitation, Department of Science and Innovation (DSI), Water Research Commission (WRC), South African Local Government Association (SALGA), and Municipal Infrastructure Support Agent (MISA).