What is the Portal? How to Use the Portal User Feedback Thank you for taking the time to give us feedback about the NRW Management portal Name and surname * Email * Employer * Consulting Organisation Independent / Freelance Contractor / Consultant Government Institution or Department Equipment / Technology Supplier State Owned Entity (SOE) Water Board Industry Body/Association Catchment Management Agency Education, Training and Development Organisation Media Organisation Independent / Freelance Journalist Not employed – Student Other (please specify):Other (please specify): 1. How many times have you visited this portal? * This is my first visit I visited the portal once before More than once, but fewer than 5 times Five times or more 2. Why did you first visit the portal? To… * Search the portal for information about managing non-revenue water Find a product supplier for non-revenue water management Share a non-revenue water management resource(s) with other portal subscribers Find an expert or service provider to help with non-revenue water management Other (please specify):Other (please specify): 2.1 Overall, how would you rate your experience while using this portal, in relation to your reason for visiting? * 1 Star 2 Stars 3 Stars 4 Stars 5 Stars 3. How would you rate the following aspects of the portal? 3.1 Finding resources * Impossible Difficult Average Workable Straightforward Don’t know or N/A Finding resources * Impossible Difficult Average Workable Straightforward Don’t know or N/A 3.2 Quality of the content * Very poor Quite poor Average Quite good Very good Don’t know or N/A Quality of the content * Very poor Quite poor Average Quite good Very good Don’t know or N/A 3.3 Relevance of the resources * Irrelevant Limited relevance Average Mostly relevant Pertinent Don’t know or N/A Relevance of the resources * Irrelevant Limited relevance Average Mostly relevant Pertinent Don’t know or N/A 3.4 Number of resources * Scant/Sparse Limited Average Sufficient Abundant Don’t know or N/A Number of resources * Scant/Sparse Limited Average Sufficient Abundant Don’t know or N/A 4.5 Visual appeal/design * Very poor Quite poor Average Quite good Very good Don’t know or N/A Visual appeal/design * Very poor Quite poor Average Quite good Very good Don’t know or N/A 3.6 Website speed * Very slow Quite slow Average Fast enough Speedy Don’t know or N/A Website speed * Very slow Quite slow Average Fast enough Speedy Don’t know or N/A 4. How likely are you to recommend the portal to others? Use the slider to select your position, from 0 which is very unlikely, to 100 which is very likely * 010050 4.1 Please share your reason(s) 5. Would your organisation be interested in marketing/communication opportunities on the portal? * Yes Maybe (please explain):Maybe (please explain): No 5.1 Which of the following opportunities would be of interest to your organisation? * Having a detailed profile in the Directory (https://managenrw.co.za/directory/) Having a one-liner listing below the Directory profiles Advertising your NRW management technology, equipment or software Advertising your NRW management services Advertising your NRW management training Sponsoring (advertorial) NRW management content Sponsoring an NRW management-related event Sponsoring an NRW management-related competition Consent * By completing and submitting this feedback questionnaire, you note, understand, and agree to the following (tick each box to indicate your agreement): You are 18 years or older. Any personal information we collect about you will only be used for research purposes. We will not share your personal information with anyone. We will not link your personal information to your responses when we analyse the data (i.e., you will be anonymous). We will keep your personal information securely and in pseudonymised form. Only LVE staff directly involved in the research will have access to any personal information. We keep your personal information for the purpose of confirming the quality of our work. We will delete your personal information after no more than 6 weeks. The personal information we collect about you is your name, email, and IP address. You have read and agree to our Terms of Use and Privacy Policy: https://managenrw.co.za/terms/ If we do not protect your rights in terms of processing your personal information, you can lodge a complaint with the Information Regulator (South Africa) located at JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001, South Africa, at postal address P.O. Box 31533, Braamfontein, Johannesburg, 2017, South Africa, or via email to POPIAComplaints@inforegulator.org.za, using the prescribed form available at https://inforegulator.org.za/complaints/ Submit If you are human, leave this field blank.
