Municipal Water Demand Management Balanced Scorecard Model

Balanced Scorecards have been used for many years to assess and monitor complex situations which involve a wide range of functions, many of which cannot be assessed or quantified in a normal manner. It is ideally suited to multi-disciplinary activities such as the operation and management of a water utility.

A Guide to the Control of Water Losses in Pipe Networks

Water lost from a water supply distribution network can account for a considerable percentage of the total volume of water supplied. As this loss is paid for by consumers, a reduction in the amount of water lost could lead to a decrease in water tariffs, smaller pipe sizes and reduced water purification capacity and a delay in the need for increased storage.

LITERATURE REVIEW ON PRICING AND DEBT MANAGEMENT FOR WATER SERVICES

User fees, tariffs and property rates charged by the apartheid regime, had little relevance to the marginal cost of providing them. During the 1970s and 1980s, white suburbs and industries received per capita infrastructure investments on par with or even higher than most European and North American countries through heavy government subsidies.

Managers Non-Revenue Water Africa Manual

This handbook serves to assist senior managers of water utilities in better understanding the definition, causes, and practical solutions to address NRW, a key performance indicator for a utility’s operations. It provides the information that managers need when discussing NRW-related issues with their staff.