Municipal Water Demand Management Balanced Scorecard Model

Balanced Scorecards have been used for many years to assess and monitor complex situations which involve a wide range of functions, many of which cannot be assessed or quantified in a normal manner. It is ideally suited to multi-disciplinary activities such as the operation and management of a water utility.

Benchmarking of Leakage from Water Reticulation Systems in South Africa 2005

The BENCHLEAK model was developed to evaluate levels of leakage and non-revenue water in potable water distribution systems. The first study involved developing the model with a limited budget for checking the various data sets used to test the model. The main objective of the follow-on study was therefore to use the model to evaluate the levels of leakage in approximately 30 water utilities throughout South Africa.

Guideline for reducing water losses

Many municipalities struggle to appreciate the necessity and benefits of dealing with water losses in their reticulation systems. Council officials will often debate at length over a budget allocation of a few thousand Rand when a road leak will run unattended for weeks if not months which can easily run up a bill of hundreds of thousands of Rand.

The State of Non-Revenue Water in South Africa

The Non-Revenue Water for municipal water use in South Africa is estimated to be 36.8%. While it is clear that there is significant room for improvement, it is also important to recognize that the South African figure is in line with the World average value of 36.6%.